Privacy Policy

1. Data Controller

BluePeak Facilities Ltd ("BluePeak", "we", "us") is the data controller for personal data collected via this website (bluepeak-facilities.co.uk). For all data enquiries, contact: [email protected].

2. Data We Collect

We may collect the following personal data when you submit an enquiry via our contact form:

• Full name
• Email address
• Company name
• Facility location
• Service requirements and message content

We may also collect anonymous usage data via cookies (see Section 6).

3. How We Use Your Data

We use the data you provide solely for the following purposes:

• To respond to your service enquiry
• To prepare and deliver service proposals
• To manage your ongoing service engagement where applicable

We will not use your data for marketing communications without explicit consent.

4. Legal Basis for Processing

We process enquiry data on the basis of legitimate interest (responding to a business enquiry you have initiated) and, where applicable, the performance of a contract. You may withdraw consent at any time by contacting us.

5. Data Retention

We retain enquiry data for a period of 24 months from the date of initial contact, unless a service contract is established, in which case data is retained for the duration of the contract plus 6 years for legal and accounting purposes.

6. Cookies

This website uses essential cookies necessary for basic site function. If you have accepted analytics cookies, we may collect anonymous data about pages visited and session duration. No personally identifiable information is collected via analytics cookies.

You may manage your cookie preferences using the banner presented on first visit, or by clearing your browser cookies at any time.

7. Third Party Sharing

We do not sell, rent, or share your personal data with third parties for marketing purposes. We may share data with service providers acting on our behalf (such as email infrastructure providers), who are contractually bound to process data only as instructed.

8. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing
• Request data portability

To exercise these rights, contact: [email protected].

9. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via the website. Continued use of the site following such changes constitutes acceptance of the revised policy.